Working Collectively for Change
Many projects for change fail (70% according to Yves Gagnon) because the energies of resistance exceeded the driving energies. And, let’s face it, resistance is mostly human-made. Rightly or wrongly, humans slow down transformation. They refuse to get into the same boat. But were they invited to get in from the start? In this course, we will see how to involve the group in the change to foster intelligence and success. How to be creative together, how to make decisions together, how to solve problems together. In short, how to enter into a dynamic of continuous transformation where everyone brings their own added value.
The so-called reflection and decision-making meetings are those that bring about change in the office: from continuous improvement to major reorganization.
We’ll look together at the 4 stages of these transformational meetings, including the qualities you will need in order to lead them.
Regulatory meetings take place in order to solve problems between team members and require the true talents of a mediator.
In this video we will see when this type of meeting should be held, and in what spirit, as well as the 3 steps to lead it successfully.
Managing employees and customers intelligently means anticipating the difficulties and resistance that will inevitably punctuate your meetings. Because some people are difficult, because some subjects are delicate. We will deepen the management of objections and the use of counter-questions to facilitate your meetings in difficult contexts.
Stimulated by the group, freed from judgement, teams show an incredible ability to propose innovative and effective ideas, particularly in problem solving.
The “real” brainstorm follows a very rigorous approach.
We will see in this video how to prepare a brainstorm, how to facilitate the idea production phase, then how to classify and select solutions.
Have you heard of the acronym SWOT?
A tool for analyzing: Strengths,Weaknesses,Opportunities andThreats
The SWOT is a tool widely used by consultants.
I will describe what the SWOT is and give you an example of an application in meeting facilitation when you need to analyze a product, a service, a strategy, etc.
The GROW model comes to us from the world of coaching. Ideal for making decisions and establishing an action plan together.
I will describe the 4 simple steps for an efficient group work sequence and give you an example of how to use the GROW model (ex: improve the commitment and performance of your department).
GROW: Goal, Reality, Options and Will/Way forward.
Here are the 7 steps in facilitating a creative meeting: presentation of the subject, definition of the rules, ice-breaker, creativity warm-up, divergent phase of idea production, convergent phase and finally concretization.
In this video we will describe these 7 steps with many examples and we will give keys on the role of the facilitator at each step.
Teleworking, telecommuting, travelling subcontractors .., how to properly organize remote meetings?
Let’s explore the advantages of virtual meetings.
What tools are needed?
How to lead these on-line meetings to make them as efficient (even more effective) than on-site meetings?