The Skills of the Meeting Facilitator
This course focuses on the meeting facilitator. We will see what talents they need to develop to facilitate their meeting and how they can rely on the participants.
We will focus on interactions during meetings: how to distribute the floor in a meeting, how to manage difficult participants.
I recommend that the facilitator uses the mind-map, a collective note-taking tool that can help the meeting progress.
Finally, we will end with 4 good tips for the meeting facilitator, 4 tips to make sure that no one sleeps or gets bored in their meetings.
Conducting meetings is undoubtedly the most difficult task for a manager.
It requires a large permanent gap and excellence in all areas.
To deploy excellence in collaboration, you must be goal-oriented, an excellent communicator and be able to adapt to all people and situations. These 3 talents make you a conductor.
Do you think it takes a superhuman to run meetings?
Are you afraid that you will be told that the meeting was not useful, or was boring, or even worse, that the facilitation was not up to scratch?
One solution: divide the task into parts and delegate.
Lean on the team to divide up the roles in the meeting so that you don’t have to do the big split all the time. We will see the different roles delegated: time keeper, scribe, decision-pusher, speech distributor, expert, … etc…
How to manage participants intelligently, how to bring out the best in them during a meeting?
We will study how to inject quality anima into your meetings: by trusting, by understanding how groups work in meetings, by knowing how to react to different personalities, by managing latecomers and finally by finding the best strategy for the use of smartphones.
Managing employees and customers intelligently means anticipating the difficulties and resistance that will inevitably punctuate your meetings. Because some people are difficult, because some subjects are delicate. We will deepen the management of objections and the use of counter-questions to facilitate your meetings in difficult contexts.
Mind-mapping is a simple tool that can enhance your meetings.
In this video we will explain what mind-mapping is and its different supports.
Then we will observe how it can be used in meetings to synthesize information and lead group reflections.
How to avoid participants falling asleep in meetings?
How to avoid losing the 50% of participants who admit to handling emails, sms and other files during meetings?
Here are the 4 tips: alternate, set the pace, add visuals and make the meeting fun.